Foil — Support
Help and troubleshooting for Foil, a customizable Apple Music experience for your Mac.
Frequently asked questions
Foil uses Apple's MusicKit and Apple Music services to authorize access, browse the Apple Music catalog and your library, and play media. Some features require an active Apple Music subscription, an internet connection, and Apple Music permission on your Mac.
In Foil, choose Account > Sign Out. You can also revoke Foil's Apple Music permission in System Settings under Privacy & Security.
Choose Account > Reset collection and re-download. This clears Foil's cached library collection and downloads it again from Apple Music.
Foil stores app settings, window layouts, selected skins, cached artwork, and cached Apple Music library information locally on your Mac. Foil does not send this data to Bender Bureau OÜ.
Confirm that your Mac is online, your Apple Music subscription is active, and Foil has permission to access Apple Music. If your library appears out of date, use Account > Reset collection and re-download.
Contact support
If you need help, found a bug, or have a feature request, email us at hello@benderbureau.com.
Phone: +34 643 850 615
Legal address: Bender Bureau OÜ, Tartu maakond, Tartu linn, Tartu linn, Tähe tn 2, 51010, Estonia
Please include your macOS version, Foil version, and a short description of what happened. Do not include your Apple ID password or other sensitive account information.
Privacy and legal
Foil contains no advertising, analytics, or third-party tracking. Read the full policies for details about local data and Apple Music access.